Recent Client Testimonials

It is with great honor to write a testimonial letter about our “Super Agent”, Janie Merkle.

Janie has put in a tremendous amount of effort in order to get us the house we wanted. We are extremely grateful to be referred to Janie. We felt very comfortable with Janie from the start, as she guided us during our home search. Janie made sure all our expectations were met while looking for in a home. We were running short on time to look for a home quickly in Irvine, nevertheless, Janie was tenacious and proactive, with always been patient to making sure that we found the perfect home, within a short time period.

If you are looking for an Agent to be your advocate and have your best interest in mind, Janie is your gal, who will go the extra mile for you! I am definitely calling Janie again for her assistance when I decide to buy my next home in the future!

Thank you, Janie, for your dedication and hard work in finding us the perfect home!

Sincerely,

Zheng Chuen Wong (Andrew)

Dear Janie,

We want to thank you again for the guidance, dedication, and support you showed us in this home buying process. This is the second home you have assisted us in purchasing and we could not be happier! We especially admire the fact that you genuinely cared about what was important to us as home buyers. You did such a superb job of helping to identify and find the perfect home on the golf course, we could not have asked for more.

As a professional in today’s real estate market, you were up to date on the conditions of an ever-changing California market. Finding the perfect home is not an easy task but you utilized your creativity and perseverance and came through.

Your professionalism and dedication to your clients are more then we could have asked for or expected. We want to thank you for making our dream of a perfect home come true and making the relocation back to Newport Beach, CA from Texas go so smooth!  You are our “Real Estate Consultant for Life”  We are happy to refer others to you so that they can benefit from having you as their advocate.

Thanks again for making our dream come true!

Sincerely,

Mr. Luis Diaz and Dr. Deirdre McTeggart-Diaz

Dear Janie:

Both my wife and I would like to thank you for your timely assistance in finding us a wonderful rental home in Irvine California as we were returning to the United States after our 3-year stay in Singapore. Moves are generally complex in nature, and international moves come with additional strain; especially when the new location is unfamiliar. You were recommended by a friend and from the very first phone call from Singapore, it became clear to us that we had found the right person to get the best results when the time was of the essence.

You were easy to work with and flexible with your timing, which helped us greatly while dealing with two opposite time zones. Even after our arrival in California, you were easily approachable as you kept the line of communication open throughout our search and we felt informed every step of the way. You displayed a lot of experience and grasp of Orange County and Southern California real estate and rental market, which came handy as we were narrowing down our choice and finalizing the place in Irvine that met all our criteria.

You were extremely helpful during the initial walk-through and we appreciated your attention to minor details, which we might have missed otherwise. You were also resourceful and stern in finalizing the terms of our lease until the final signing of it, and we valued your advice on various issues and how to proceed.

Overall, we have been very satisfied with your performance and professionalism, and we look forward to working with you again when we are ready to buy our own home. Also, we would be glad to recommend you to anyone who is looking to rent, sell or lease their property.

Sincerely,

Dhaval & Surabhi Barbhaya

In August of 2014, my wife and I had the pleasure of working with Janie Merkle on the purchase of our home. Janie was the listing agent and right from the start was a pleasure to work with. She was pleasant, professional and responsive. She kept the entire purchase process moving along seamlessly and was involved every step of the way. Janie followed up with us regularly and provided the information we needed for our financing in a timely manner.

As a result of our terrific experience with Janie, we hired her to lease out the condo we moved from. Again she handled everything with the utmost professionalism. Janie secured an excellent tenant for us and managed the entire process.

My wife and I highly recommend Janie Merkle to anyone looking to buy, sell or lease real estate. We will certainly be using Janie again in the future.

Sincerely,

Jeffrey and Michelle Fuller

JohnDaniels

Early in my search for a new home, I had the great fortune of meeting Janie Merkle during an open house at one of her properties. After several very educational discussions with her, she became my agent and represented me with great professionalism, diligence, and loyalty.

During an especially challenging closing, Janie and her associated mortgage broker stayed with me through every arduous twist and turn. With Janie’s calm but inspired leadership we completed the task and closed on the house of my choice.

I am now the proud resident of my dream home. Thank you, Janie, for always being there and being a huge part of making my dream a reality!

Best Regards,

John Daniels

CindyCulpepper_500wThere is one word that best describes Janie and it is persistence. She understood our priorities and was diligent in finding the perfect property to match our requests.Janie worked with us throughout the process, even seeing that interior repainting and upgrades were completed at our request.

If ever the need arises in the future, we have no hesitation in calling on Janie. It was a pleasure working with her.

 

 

 

Sincerely,

Cindy Galardi Culpepper

In my experience working with realtors, I’ve never seen a realtor more personable and engaging with people than Janie Merkle. She just makes everyone feel good, bringing no pressure to the atmosphere. She is extremely knowledgeable of the real estate and loan markets, and brings a high level of expertise with the years of experience in both areas. She found me the perfect house for my needs by doing a diligent search and only bringing to me what was within my parameters. She took charge by leading rather than just showing me properties that were a waste of time to see.

Janie has an eye for details and inspected every nook and cranny of the property. In fact, her keen eye spotted a warp in the wall in an area of the house which revealed water damage and potential mold issues. She masterfully went into action and convinced the current home owner what they needed to do to make sure the home was safe from mold caused by the water damage before proceeding with the transaction. She truly goes the extra mile, asking the right questions because the interest and welfare of her client is her top priority.

She negotiates with enough assertiveness and finesse that I got a terrific deal and all parties left the table with a smile. I had so much confidence in her that I didn’t have to worry about knowing every detail on the paperwork I had to sign. She knew exactly what needed to go where and I could relax that she had my best interest at heart. I cannot recommend her more highly.

Sincerely,

Tim Molnar

Dear Janie,

We were lucky enough to have been introduced to Janie through a referral. Two years ago, she helped us start our (very long) journey to purchasing a home. Due to some unforeseen complications (due to the fact that we aren’t residents) things had to be put on hold for us. After searching and searching, Janie found us the perfect home. She negotiated an amazing deal for us and our dream home became a reality. She was diligent about following up with the agent as to the status and she kept us in the loop every step of the way. After spending so much time getting to know Janie as both an agent and as a person, I am proud to recommend her to everyone I know – and those I don’t – to help them make their dreams reality. We feel like Janie has become a part of our family – her patience and kindness are two of her many wonderful traits that making working with her easy and a pleasure. Thank you, Janie for going well above and beyond for us.

Sincerely,

Ogi Grba

Dear Janie:

We are so happy and grateful that we decided to list our home with Janie Merkle. She was the consummate professional and guided us in virtually every aspect of the selling process, ensuring that nothing was left to chance. Janie’s extensive expertise regarding the steps to take in order to staging our home properly, as well as where to spend our limited funds properly prior to our home’s listing, resulted in our home receiving 8 written offers within a few days of our first open house. Her knowledge of the market’s condition sped up our decision on when to sell by about 6 months which allowed us to take advantage of a very hot market before it cooled resulting in our home selling for nearly 10% over our asking price. Janie stayed on top of all stages involved during the sales transaction to ensure that our interests were protected and kept moving forward at all times. Janie we cannot thank you enough for your help throughout this process!

Sincerely,

Brad and Susan Stephens

Dear Janie,

Janie_PamFossler

I want to thank you for all that you have done with the purchase of our beautiful, new home.  After a year of looking, you made our dreams come true with finding us the home of our dreams.  You continue to amaze us even after the closing. When you met with us to list our home and go over the current marketing conditions and marketing plan, you listened carefully to our goals. You were knowledgeable, innovative and guided us every step of the way to obtain the highest possible price, and with a smooth closing.  Part of your marketing plan was to deliver top quality flyers to our immediate Crystal Cove neighborhood, which produced a buyer within a couple of hours of you delivering the flyers.

In addition, you found us a home to lease on Balboa Island until our home was ready for us to move into.  Thank you for going that “extra mile” and always looking out for our best interest.

Your excellent customer service, professionalism, and dedication to your clients is more than we could have asked for.

We are very grateful to you and will be happy to refer others that are looking to purchase or sell real estate.

Sincerely,

Pam and Steve Fossler

Dear Janie,

I want to thank you for all the guidance, dedication and support you showed me in this home buying process. I especially admire the fact that you genuinely cared about what was important to me as a home buyer. You did such a superb job of helping identify and find the perfect home.  Even when I felt like giving up, you went above and beyond what I could ever have expected.

As a professional in today’s changing real estate market, you were up to date on the conditions as the market turned into a seller’s market.  You utilized your creativity by going door to door in areas that you knew I wanted to live in, even approaching homeowners to see if they were interested in selling soon. Your tenacity and perseverance worked, and you found me my perfect home on the golf course, overlooking the ocean, which was one of my dreams before it even went on the market!

Your professionalism and dedication to your clients are more than I could have asked for or expected. I want to thank you for making my dream of the perfect home come true!

Sincerely,

Deirdre McTeggart (Happy Home Owner)

Dear Janie:

We would like to take this opportunity to thank you for the amazing customer service you and your team provided to us during the selling of our home in Irvine.

Not only did you sell our home for more than we expected, the highest priced Plan 2, in less than 11 days, not to mention during the month of December, you went out of your way to hand deliver flyers to get as much exposure and to make sure our home sold during a slow period of the year.

From the time you met with us to discuss the price we should put our home on the market for, to the smooth closing of our home, your professionalism and knowledge put us at ease. Without your proactive, tenuousness and great negotiation skills, we feel that we could have not accomplished our goal.

We couldn’t have asked for a better realtor. We will be happy to refer you to our friends, family, and neighbors.

Jon & Maryann Freeman

Dear Janie:

I want to take this opportunity to thank you for making my relocation from Hawaii back to So. Cal so smooth and easy!

Relocating is not easy, especially when I had no time to waste with my busy work schedule. You not only found me a place to initially lease, temporarily right near my office, but you also took care of all the details of furnishing the apartment. All I had to do was bring my clothing.

Then when I sold my home in Hawaii, you found the right home for my daughter and me in Irvine. Your outstanding communication skills kept me up to date the whole way through from locating the home, through a smooth purchase and closing. My time is valuable and you were very considerate and did not waste my time. I appreciate your advice, knowledge of the market and professionalism.

Your negotiation skills and tenacity were big factors in securing my home. Without a doubt, it was the smoothest closing that I have ever experienced.

Thanks again for going that “extra mile”, for meeting with the repair contractors and making the arrangements for a smooth purchase and move, I would, without hesitation, refer you to anyone that needs a real estate professional to relocate and to lease and/or purchase a property.

Sincerely,

George McCain

Dear Janie:

Luis and I would like to take this opportunity to thank you for your incredible assistance and guidance during the sale of our family home in Irvine. Your personal attention to every detail was there every step of the way, from the moment you came to look at our home to well after the closing.

Selling your family home can be an emotional experience which requires a level of sensitivity which transgresses the obvious financial implications of a real estate transaction. Your dedication and care made this a perfectly smooth transaction. We did not encounter a single problem during the whole process.

While some realtors in the area priced homes below market value to make a quick sale, your diligence and knowledge of the market rewarded us with our asking price, a record high for our tract, and numerous additional offers in less than one week. We know that none of this would have been possible without you. Luis and I would be proud to recommend you and your realty to our family and friends.

Janie, thank you once again for your professional services.

Luis and Maria Leon

Dear Janie:

I would like to take this opportunity to let you know how much I appreciate you helping to sell our home at 66 Monticello. Because the sale was the result of a divorce and there were three children involved, it was paramount we were sensitive to their feelings and needs. I realize my requests potentially could have caused the sale to be more difficult; however, I felt your constant support. This is one of your characteristics I think sets you apart from most other realtors. The bottom line for you wasn’t financially driven; rather you focused on taking the care which was needed to get our family through a challenging transition as successful as possible.

In addition, I found it helpful you assisted us in finding a new home to lease. Having you available to interface with the owner’s realtor was a great relief. I believe we were chosen to lease this home as a result of you taking the time to explain our situation. One of the things which made a lasting impact on me was how I felt like you were more concerned about the home I am leasing than the owner’s realtor, another trait which sets you apart from the majority of other realtors.

Lastly, you have done a wonderful job staying in touch, offering your services and following up with any concerns I may have. Please feel free to share this letter with prospective clients. Also, you may provide my name and number if they would like to speak to me personally.

Best of luck with your business,

Debbie McKinnon

Dear Janie:

Last February, my husband, son and I took on the enormous task of moving our home. I don’t think it is something anyone looks forward to but for us at this particular time it was most overwhelming. I had made several failed attempts on my own to rent condos in our neighborhood so that our son could continue attending our local school. Frankly, we did not look good on paper and were beginning to feel despondent.

We asked Janie, who we have known as a family friend for years, to help us through the process. We were beginning to realize we needed more than a real estate agent, we needed an ambassador. Janie was amazing! She set to work and handled the entire process from start to finish. She instigated all the introductions to our new landlord and helped us favorably negotiate the new contract lease and terms and was always available for meetings, and calls to answer the myriad questions that arose.

When the contract was signed, Janie took us on the final walk-through of our new home, and made notes of those things only a trained eye would see, little details we may have overlooked in our enthusiasm, to insure we would not be held liable when we eventually moved out.

The big day finally arrived and the boxes and truck were packed and as we began to bring our belongings into our new home (In our preferred neighborhood!), there was such a sense of grace that permeated our whole experience. We may have never pulled that off on our own! Icing on the cake…. that evening Janie came over with our first meal and a plate full of homemade chocolate chip cookies to welcome us. We are still so grateful to Janie for the extraordinary effort and care she put into making sure we not only got the home we wanted but that it was done with elan.

In summation, if you are looking for a real estate agent – call on Janie Merkle. She will exceed your expectations too.

Very truly yours,

Alison Brown and Von Aronson

Dear Janie:

With this letter, we would like to thank you for your good works in helping us in purchasing our new home in Irvine . We would like commending you for your attention to details during and even after the transaction has been consummated.

Your over anticipations in providing local information and contacts have helped to make our transition into the new neighborhood very successful. You kept us well informed throughout the purchase and financing transaction and helping us with all necessary data assisting us to reach good and sensible decisions without adding selling pressure.

We are glad that we found you to represent us during this transaction. We would definitely refer you to our family, friends, colleagues

Tien Cao

Dear Janie,

I would like to take this opportunity to thank you for your assistance and expertise in selling my brother’s home in such a timely manner. Also, for assisting me, by referring reputable and affordable services to prepare the property and make it appealing for a quick sale. Even though the real estate market was slow, you were always upbeat and reassuring to lessen the burden on me. Your Open House weekends always generated a good showing of people due to the fact you walked the area distributing flyers. The home always smelled wonderful for the Open House event, as you always baked cookies to make it even homier and appealing to prospective buyers.

I would have to say, you always went that extra mile. In short, I would have to say, your professional manner, knowledge and tenacious attitude contributed to selling the home within 6 weeks. As you know the responsibilities of being Trustee of an Estate can sometimes be overwhelming, as any decisions you make involve beneficiaries of the Trust. You made the process so much easier by first being so trustworthy and knowledgeable.

The best part is that you are not only a Realtor, but in the process, became a trusted friend that I can call if I have any questions regarding just about anything within your expertise. You are a pleasure to talk to and always willing to help in whatever your client’s needs may be.

Sincerely,

Virginia L’Esperance


Dear Janie:

I can’t thank you enough for all your work and outstanding efforts to sell my home. Before I met you, I interviewed a few other realtors. The price you actually sold my home for was higher than the highest the other agents quoted.

The purchase of my new home was contingent upon my selling my house. While this would normally be a very stressful situation, YOU made it very easy and a very smooth transition. You were always knowledgeable and did an excellent job of keeping me informed so I didn’t have to worry at all.

With the higher price you got for me, I was also able to remodel my new home! Even more, I had enough money left over to buy myself a new Harley Davidson motorcycle which I have always wanted. You really did make all my dreams come true!

I have recommended you to my family and friends and will continue to do so.

Thank you again, Janie.

You will be my “Realtor” for Life!

Dino Valdez

Dear Janie:

Buying a home can be scary, especially when you’re 37, unmarried and have only lived in apartments all your life. To be honest, I never thought I would ever own a home or condo.

I was sitting at the car wash one Saturday afternoon, and I saw a card for Janie Merkle, Realtor. She looked like a warm person and I thought, “Why not give her a call and see if she can help me.” I was able to get a hold of her that day, and my journey to find my own place began three days later.

Through the next few weeks, she gave me the personal attention that you hear about on television commercials, but I never really believed exists. I was happy to be proven wrong. She treated me like I was her only client and we kept in constant contact through emails and phone calls. In fact, if I got her voicemail she made sure she called me back the same day.

When we finally found the “perfect” place for me, she made sure that all aspects went as smoothly as possible. I don’t think that I ever could have stayed sane through this process if it wasn’t for Janie. She even threw me my house warming party!

I know that I won’t be moving anytime soon, but when I do Janie will be the first person I call.

Jack Millis

Dear Janie:

We want to thank you for your help in making our dream of purchasing our first home come true. Without your guidance and great negotiation skills, we would not be in our home. After looking and wanting to purchase the first home we saw, you diligently pull the comparable to see what the value was – it turned out that it was over priced and we were grateful to have you on our side looking out for our best interest. As we continued to search for the perfect home, you found us one that was priced right and with all our needs. You searched around for the best financing for a first time home buyer and with no money down you put us in touch with a lender that approved us for an FHA loan with no money down.

We are very thankful for all that you have done for our family and will definitely refer our co-workers, friends and relatives to you.

Thanks again for all your help. We couldn’t have done it without you!

Dennis and Jadene Valdez

Dear Janie:

I  wanted to thank you for your inexhaustible enthusiasm when it came to selling my house recently…. And in finding a new house for my new wife and new family! But it didn’t stop there. Your help and recommendations with the remodel on our new house made the process simple and effortless. I wouldn’t hesitate to recommend you & your services.

If only every Realtor in Orange County could offer the ”Merkle Advantage”!

Alasdair and Jill Patrick

Dear Janie:

We would like to thank you for helping us with the purchase of our new home. You over exceeded our expectations and when you said you would do something you went that extra mile.

You kept every promise you made and we appreciate your honesty, and your utmost integrity. There are many realtors out there and we are very thankful to have chosen you to represent us. You kept us informed every step of the way and made sure that the closing went smooth.

We would definitely refer you to our family, friends and colleagues.

Todd and Melody Thompson

Dear Janie:

I am writing this letter to say thank you for making our dream a reality by helping us research, select and purchase the perfect home for our needs. My wife and I were most impressed by your pleasant attitude in the face of some not so pleasant circumstances with the seller. You helped us to remain calm and positive, which made the entire shopping/buying experience a joy.

We also appreciate your tenacity in seeking out qualified properties for our needs. For instance when we had approached a point of giving up on ever finding the right house you hand delivered fliers to the doorsteps of homeowners in the area we desired. Seeing you do that gave us a belief that we could make this happen.

David & Gina Abravanel

Dear Janie:

We want to thank you for helping us make our relocation from Minnesota to Dana Point so easy! After encountering difficulties with another Realtor, we were referred to you by a business acquaintance and appreciated your quick and responsive service! We only had a few days to find a home and you showed us over 30 homes in just 2 days. Wow! You did your homework and did not waste our valuable time.

We found a home that is just perfect for our family. We know that we could not have accomplished what we did in such a short time frame, if it weren’t for your assistance. We have settled into our home and the boys are getting acclimated to their new schools.

Any transition from a deeply rooted home, such as we had in Minnesota is tough, but your capable assistance helped tremendously. We would refer your services to our family and friends!

Kevin and Barbara Sweeney

Dear Janie:

I wish to thank you with all my heart for all of the help that you afforded in the purchase of my home. Never in my wildest dreams did I think that I could attain my home for the price I paid. The turnkey service was unbeatable… Completed within one week. I would recommend your services without reservation to anyone…

G.B. Eckerling M.D.

Dear Janie:

I am writing this card in my new home. Anthony and I are so excited to finally own a home. We know we wouldn’t be here if not for you. Both of us are so grateful for what you have done for us. Thank you.

B&A Acosta

Dear Janie:

You made the process very easy and always answered all our questions. You…made the process a breeze. I would refer you to all my friends and family. Thanks again for all your good customer service and for assisting us with the refinancing of our home.

R&E Campos

Dear Janie:

You were wonderful! I really appreciate your financial guidance and knowledge and your prompt responses to my questions. I have since referred you to my daughter and you out performed yourself again by assisting her and her husband with their refinancing…

Lynda Crumley

Dear Janie:

You were a tremendous help for me in a difficult time. You also made the process of my refinance go smoothly and quickly, even though it was not an easy loan as I was self-employed and recently divorced. And, you went the extra mile to process it promptly, saving me crucial dollars!! You made me feel like I was your only client!

H Willner

Dear Janie:

I want to take this opportunity to thank you so much for your dedication and hard work and all you have done for me. I can’t stop talking about how easy you made it for me to buy such a beautiful home in such a nice area, I hear horror stories from co-workers about their Realtor and I’m so glad I had you. You made me seem like I was your only customer and always worked around my schedule. I can’t thank you enough for helping me.

Buying my very first home was quit scary. But because you’re such an amazing person, I didn’t have to worry about a thing. You made sure I got a good home and a good loan to go along with it. You took very good care of me like I was your own. You were always there for me n all different hours to reassure me and answer any questions I had. I still can’t believe how easy you made it for me to own my first home, I talk to others about my experience with you, from my loan to my home, and they can’t believe it. You looked out for my best interest and I am very thankful for that.

I will definitely refer my co-workers, friends, and family to you. Thank you a lot and I will definitely look to you for advice in the future.

Cecilia Frausto

Dear Janie:

Thank you for helping me find the wonderful home I live in today! Your knowledge of the market, expertise, and professionalism, were essential to not only identifying what I wanted, but what I could afford as well. Additionally, your continuing help, patience and service long after the sale has closed is sincerely appreciated; you make it easy to refer you!

Thank You!

Linda Hayden

Dear Janie:

I want to take this opportunity to “Thank You” for the amazing customer service you provided me.

Going through a divorce is not easy and having you assist me with re-financing so that my children, and I could remain in our home was unbelievable. You went that extra mile to ensure that the transaction went smoothly and assisted me in obtaining a loan that I never thought I could get.

I am very grateful to you and appreciate you looking out for my best interests. I would recommend you to anyone who needs financing and is looking to buy or sell their home.

Very Truly Yours,

Liz Abel